Reviews

Appliance Repair Reviews

At Appliance Repair Specialists, we take pride in providing fast, friendly, reliable service to all of our customers.
Take a look at what our customers have to say.

Average Customer Rating

Reviews Overall rating: 5 out of 5 based on 14 reviews.

Dishwasher Repiar Valrico

★★★★★
5 5 1
First time I used Appliance Repair Specialists and I was very happy with the service. They gave me a speedy appointment, and were very punctual and thorough. I will definitely use their services again. Thanks, Mario , for the education you gave me on dishwashers!

Refrigerator Stopped Working

★★★★★
5 5 1
My refrigerator stopped working. Since it was in warranty, I called the manufacturer who gave me a list of authorized service companies in the Tampa Bay area. I checked Angie's List and called one that sounded good. They were very responsive and sent someone out the next day. He quickly found the cause of the problem and replaced the defective part with one he had on his truck. He was in and out in less than 10 minutes, and the refrigerator was returned to full operation. The repair was covered under warranty, and I didn't have to fill out any additional paperwork. Shortly afterwards, the company sent me a thank you note and included coupons for discounts on future services.

Courteous Appliance Repair

★★★★★
5 5 1
Eric or Chris was here the 1 st time, then Mario last week. All were very pleasant, knowledgeable and courteous. Would definitely use your service again, and recommend your company to friends.

Honest Dryer Repair

★★★★★
5 5 1
"No one wakes up anticipating their washer, dryer, fridge, or water heater do stop working on them. And when it does happen, you are puzzled and confused between fixing it (if you don't have a warranty) or going to shop for a new one. Our dryer died on us, when we needed it the most. I tried searching for both sales and repair companies. I spoke to at least 5 different agents, and I didn't know who to trust. My friend, who was helping my family and I during this time, spoke to this company and said "this is the one you need to go with." I called and spoke with the staff member, she was so kind and understanding. The repair man came out the next day. He was honest, professional, courteous, and trustworthy. I am so happy I got my machine repaired for a good price, but I'm happier I got someone who was honest and did a great job. This company treated us and our machine like it was their own. Thank you from the bottom of our heart. I would recommend them to anyone who is in the position we were in."

Refrigerator Not Getting Cold

★★★★★
5 5 1
Stellar service and save me literally a couple thousand on another refrigerator. It started not getting cold yesterday so we found Appliance Repair Specialists on Angie’s list. My wife thought it was dead and already picked out a $2300 new one at Lowes. The tech arrived right on time and only took him 30 minutes to analysis the issue and install the new part. Had it cooling again in no time. Cannot thank them enough!

Fair Price on LG Dryer Repair

★★★★★
5 5 1
Your repairman was very polite, and I appreciated the fact that I was billed according to a standard price list, as opposed to a previous appliance repair person who seemed to be giving me an extravagantly expensive repair estimate out of the top of his head. Thank you for repair my LG dryer!

Refrigerator Repair Valrico

★★★★★
5 5 1
I was so happy with this company! I have lived in Florida long enough to be ripped off more than a few times. When my refrigerator was not working, I called Appliance Repair Specialists. The receptionist (Shannon) was very friendly and helpful. The technician (Mario) was prompt, knowledgeable and trustworthy. My problem was solved the same day. They definitely came to my rescue and it was a pleasure working with them. Thank you!

Refrigerator Ice Maker Repair

★★★★★
5 5 1
We had just moved into our home and the refrigerator icemaker wasn't working properly. We kept getting water on the floor. We tightened the couplings at the water line but that didn't solve the problem. We couldn't find a leak but kept getting water on the floor.We called and they sent someone out. The tech was extremely nice and professional. He found that the problem was the water was spurting out of the back of the machine when it was trying to fill the icetrays. He said it was because the line was frozen. He took the tube down, used a steamer to melt buildup, put it back together, tested it and was done. Great service, good response time and very professional service tech. Thanks!

Locked Oven Repair

★★★★★
5 5 1
My oven locked itself closed after a self-cleaning cycle. I called Appliance Repair Specialists as I've used them before and they were great. Tyson, the tech, showed up right on time and found that I needed a new locking mechanism as I had broken it. He gave me an estimate and ordered the part. Tyson came back, right on time, and installed it. I'm back in the oven business. Tyson is the man!

Squealing Dryer Repair

★★★★★
5 5 1
WOW! Called this morning needing service on a squealing dryer and installation of a water actuator paddle on a refrigerator. Technician was available in my area within 45 minutes of my call (Mario). Mario was obviously familiar with my particular dryer model and had it disassembled in 5 minutes and diagnosed the problem as a bad idler pulley. Part was available on the truck. Checked other parts to ensure no others were worn and needed to be replaced. Quoted me a fair price for both the dryer fix and the refigerator part installation and proceeded to make the dryer repair. Completed the job in 20 minutes, start to finish. Neat, fast and efficient - knew what he was doing. On to the fridge. I had purchased the part online months ago but had been reticent to install it since I had read the instructions and it was pretty tricky. Mario checked the part, knew how much it cost (expensive piece of plastic) and proceeded to do the installation. As he was doing t he disassembly, he mentioned the 'tricky part' regarding the water hose. Had the old part out and the new part installed in less than 10 minutes. Works perfect. Total time on the job from arrival in my driveway to out the door with my check in hand was 35 minutes. No upselling or needless replacement of parts. Neat, fast, and efficient. The world needs more Marios. Thanks for the great service.

Same Day Dryer Repair

★★★★★
5 5 1
What a refreshing experience. We had just purchased a Dryer from a department store that had turned out to be a nightmare. The unit was only one day old and had only been used twice before we experienced problems. The location from where we purchased the unit would not repair it (even though it was their warranty). We contacted Appliance Repair Specialists and were able to get the same day service for their opinion. When Mario arrived he knew exactly what the problem was. He was able to get the unit working so I could at least get some laundry done before the store came back to pick up both units. Not only did it get the dryer working but he answered many of the questions we had regarding various brands of washers & dryers. It was so nice for a change to find an honest repair person and company. If we experience any problems with any other appliance again, they are the only company we will call. Great Job!

Broken Dishwasher

★★★★★
5 5 1
Lance, I'm sure you would agree it is far too often we only hear from customers when they've had a less than positive experience. That said, I wanted to pass along my compliments to two of your staff - Andrew and Tyson. They were both competent, efficient and extremely professional. After having gone through two unsuccessful repair attempts with other companies, I am now confident that my dishwasher is back in working order. Please pass along my thanks and appreciation. I will be sure to pass along your company name, if I hear of others in need of your services. Best regards,

KitchenAid Ice Maker Repair

★★★★★
5 5 1
I'm writing to compliment Mario one of your service techs. Mario arrived on time was very polite and very professional in his demeanor. He is very diligent and knowledgeable, but I'm sure you already know this. He is an asset to your company. He analyzed the problem with my Kitchen Aid under counter Ice maker, took it apart and ordered the necessary parts. Your phone staff, Shannon and a couple of the other girls, sorry I don't have the names of the other girl I spoke to, are terrific representatives of your company and do a great job when working with your customers! They, and Mario tried so hard to get the parts I needed before I had to return to NY and I want to thank them for their efforts, it was much appreciated!

Efficient Appliance Repair

★★★★★
5 5 1
I'm not sure, but I think the Tech who performed the repair was Chris. He has to be one of the nicest Techs I've ever had the pleasure of having in our home. He was prompt, efficient, knowledgeable and very professional. He did his troubleshooting, found the problem and ordered the parts. When the parts arrived (actually earlier than estimated) the Tech arrived promptly, installed the parts, tested the system and was through in very short order. What a pleasure to have someone who knows what he's doing analyze and repair a broken appliance so quickly. I definitely know who we will be calling the next time we need a repair. Thank you for a great experience.

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