My refrigerator stopped working. Since it was in warranty, I called the manufacturer who gave me a list of authorized service companies in the Tampa Bay area. I checked Angie’s List and called one that sounded good. They were very responsive and sent someone out the next day. He quickly found the cause of the problem and replaced the defective part with one he had on his truck. He was in and out in less than 10 minutes, and the refrigerator was returned to full operation. The repair was covered under warranty, and I didn’t have to fill out any additional paperwork. Shortly afterwards, the company sent me a thank you note and included coupons for discounts on future services.