What a refreshing experience. We had just purchased a Dryer from a department store that had turned out to be a nightmare. The unit was only one day old and had only been used twice before we experienced problems. The location from where we purchased the unit would not repair it(even though it was their warranty). We contacted Appliance Repair Specialists and were able to get the same day service for their opinion. When Mario arrived he knew exactly what the problem was. He was able to get the unit working so I could at least get some laundry done before the store came back to pick up both units. Not only did it get the dryer working but he answered many of the questions we had regarding various brands of washers & dryers. It was so nice for a change to find an honest repair person and company. If we experience any problems with any other appliance again, they are the only company we will call. Great Job!